A Comprehensive Solution for Cloud Care and Support



Humans & AIOps, At Last

Certified engineers provide first-class 24x7 cloud support and incident response. Cascadeo’s AIOps platform technology means we keep getting better every day.

Monitoring, Alerting, and So Much More

AIOps tools enhance and simplify alerting over time, keeping you ahead of outages. Cascadeo’s SaaS-style service adds new services and integrations over time!

Come As You Are, Keep Your Tools

Use your existing SaaS tools and services to start monitoring now, and not next sprint. Unlike other MSPs, we welcome your tools, rather than requiring you to adopt ours.

No Contracts

One flat monthly price covers your monitoring, alerting, and incident response 24x7x365. Cancel or suspend service at anytime. Make us earn it every month!



How It Works

1 Sign up &
Deploy.

Select your service, provide payment information, and we do the rest. cascadeo.io leverages Terraform and CloudFormation to programmatically deploy the CMI Virtual Appliance into your AWS environment. This hardened appliance collects telemetry and streams it back to the cascadeo.io SaaS platform securely over SSL.




2 Confirm
Details.

Verify your deployment with Cascadeo's NOC and reserve your go-live date with a $500 non-refundable deposit that will be applied to your first monthly subscription payment.




3 Schedule a
go-live day.

Your 24/7 Cascadeo Concierge will contact you to formally go live with Cascadeo's NOC. At this point, you can sleep soundly knowing that Cascadeo's team of amazing humans and robots is working around the clock to monitor and repair your cloud deployment.











Cascadeo Clients

For the last 12 years, we’ve helped over a hundred organizations just like yours with their cloud deployments. Here are just a few of our past clients.




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First Class Service, Premium Economy Price

Packages starting at less than an hour of downtime.



Essential

$ 500 / month

  • Supported Environments AWS
  • Host | Service Instances 15
  • Standard Monitors w/ Alerting 20
  • Custom Monitors w/ Alerting -
  • Standard Runbooks 20
  • Standard Runbook Remediation YES!
  • 24x7x365 Alert Validation YES!
  • 24x7x365 Escalated Support -
Trial  

Preferred

$ 1,000 / month

  • Supported Environments AWS
  • Host | Service Instances 30
  • Standard Monitors w/ Alerting 20
  • Custom Monitors w/ Alerting 15
  • Custom Runbooks 20
  • Custom Runbook Remediation YES!
  • 24x7x365 Alert Validation YES!
  • 24x7x365 Escalated Support YES!
Trial  

Premium

$ 5,000+ / month

  • Supported Environments ANY
  • Host | Service Instances 50+
  • Standard Monitors w/ Alerting 100+
  • Custom Monitors w/ Alerting 30+
  • Custom Runbooks 50+
  • Custom Runbook Remediation YES!
  • 24x7x365 Alert Validation YES!
  • 24x7x365 Escalated Support YES!
Trial  


Only a credit card and $500 deposit is required to start cascadeo.io services. We offer a zero-risk seven-day trial period. On the 8th day of your service, your $500 deposit will be applied to your first month’s service. Subsequent months will be charged to your credit card, as with any SaaS service offering. Cancel any time - there is no annual contract or long-term commitment.











Questions and Answers

Can I purchase additional Cascadeo services?

Your cascadeo.io subscription includes an allowance of incident response services. Additional Cascadeo services are available upon request. These include cloud engineering, DevOps consulting, and custom tier 3 application-level support for mission-critical environments.

What do I need to qualify for the cascadeo.io subscription support plan?

There are terms of service and other considerations when you apply for cascadeo.io managed services. Billing is via credit or debit card only. At this time, only AWS cloud deployments are supported.

How does the incident response coverage work?

cascadeo.io cloud care comes with runbook-driven incident response (tier 1 and tier 2) provided by Cascadeo's 24x7x365 Network Operations Center. Cascadeo's NOC will work with you to build runbooks for your cloud deployment. cascadeo.io cloud care does not include application-level debugging or support, and is focused on keeping applications up and fixing them when they are not.

Can I choose to pay less per month with a lower incident response allowance?

Our subscription options each have a fixed incident response allowance. Customized solutions, optionally including tier 3 application-layer support and cloud consulting, are available upon request. Cascadeo's custom managed services offerings start at $5,000 per month and are tailored to the unique needs of each client.